Who is a Primary Parent/Guardian?
A primary parent is the parent that is in charge of maintaining the relationship with the school can be either the mother or father. From our experience the larger proportions are mothers. Primary parents have superior administrative rights than the secondary parent. Primary parent delegates whose phone number receives SMS notifications.
Who is a legal guardian?
In the absence of the biological parent, the legal guardian is someone that acts on the basics of prior authority from the parent or via a legal instrument as the guardian of the ward.
Who is a Collector?
A Collector is a trusted person that has been authorized by the parent/guardian to collect the child via registration on the School Angel System.
How many collectors can I have?
You are allowed to have two (2) active collectors.
Can both parents be the Primary Parent?
There can only be one primary parent and the other designated as the secondary parent.
How can I get a collector registered in situations where the other two collectors are not available to pick up my child?
You can use the ‘Temporary collector’ feature. This can be done on the School Angel portal at www.schoolangel.ng. Follow instruction on using temporary collector.
How do I know which collector picks-up my child?
As soon as your child is picked, you as the parent/legal guardian gets a notification on your phone or email address from the school in form of message giving you details of when and who picked your ward.
What happens to those wards that get to follow the school bus with no collectors?
Wards on the school bus are tracked and parents notified when they arrive in school and at home. This is done via an RFID reader that reads when boarding and alighting from the school bus.
Must my collectors be around before I can register them?
The collectors will first need to be registered online and are issued a code via your supplied email. They are to bring the code to the school for image and fingerprint capture.
Can I as a parent be a collector to a neighbor’s child or vice versa?
Yes, all you have to do is just to register as each other’s collector.
Sometimes I might need to change my collectors, how do I go about this?
You are allowed to delist or remove a collector as many times as you consider necessary. Upon you delisting of a collector we will send you a reference form to tell us about your experience with the removed collector. This allows us to have an update profile of collectors that would be useful to other employers or parents.
